Average Score (186 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

186 Ratings

4.7 Average

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  • Josh P.09-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Very friendly, quick and efficient!

  • Melanie N.09-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Cynthia was awesome! She did an excellent job explaining the vehicle’s features to me which was huge since not only is this our first experience with an EV, but also with something new. Abby in finance really kept things light and explained the lease agreement very well. Both Cynthia and Abby kept our buying experience stress free!

  • Jennifer G.09-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    My vehicle was 6 weeks old and left me stranded on a road trip due to a bad battery. I called McGrath VW to get assistance with the replacement since the vehicle was still so new to me. I was told they would not honor the certified used car warranty because it was a battery & they don't cover that. So with my recent purchase fresh in my mind, I took my vehicle somewhere else, where I was treated with respect & my business was welcomed. I will never buy another vehicle from McGrath again & I'll be sure everyone knows they wouldn't help out on a newly purchased vehicle repair.

  • Dennis S.09-18-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    I received the best deal possible on a 2025 VW ID-4 Lease.

  • Kelsey H.09-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Dawn E.09-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    This was my first service appointment with Volkswagon since I got my Atlas and the service department was hands down amazing. My car had a message about coolant and told me not to drive it and the service department was able to get me in the same day.

  • Deborah C.09-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Very friendly service department

  • Justin K.09-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great communication and customer service.

  • Anthony H.09-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Antone L.09-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The employees always take such good care of me there.I feel like i'm family very impressed