TYPE:ServiceMODEL:PassatYEAR:2018
Excellent experience, and Great employees!
Average Score (194 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:TiguanYEAR:2024
Excellent customer care
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:ID.4YEAR:2024
McGrath Volkswagen service is always excellent.
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:Jetta GLIYEAR:2023
That Noah is a real gem. Consider it, professional,kind and he was able to sell me on two services that I never ever would have considered before. Whatever you're paying him it's not enough. But, I probably won't pay for that oil change treatment and that fuel line treatment next time. I think they're probably a questionable service that mostly just lines McGrath's pockets.
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:SalesMODEL:ID.4YEAR:2025
They were amazing to work with and helped explain everything so well.
TYPE:ServiceMODEL:ID.4YEAR:2023
I think the cost for a nothing inspection is ridiculous. The brake flush I can understand but a standard inspection that I'm forced to take to disable the nag message in my car is over $200? Talk about negative value. I'll be buying an OBD2 tool to clear it myself and only coming in on actual significant maintenance periods as defined in the maintenance schedule, assuming I can't find an indy to do it. The service techs are solid and I appreciate their feedback, it's the rest of the organization I can't stand working with. I dropped my vehicle off at 9 in the morning and didn't get it back until 5:30 that day as they were closing.